Returns & Exchanges
At Super Arbor, we want you to be completely satisfied with your home and garden essentials, which is why we offer a 30-day return window for most items in their original condition. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a pickup for oversized furniture items.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
