Frequently Asked Questions
Everything you need to know about your Super Arbor experience.
What is the standard shipping time for furniture orders?
Most orders are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-10 business days for delivery.
Do you offer white-glove delivery and assembly?
Yes, for select large furniture items, we offer a white-glove service that includes room-of-choice delivery, professional assembly, and removal of all packaging materials.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made or personalized furniture pieces are final sale.
Are your wood products sustainably sourced?
At Super Arbor, we prioritize the planet. 100% of our timber is sourced from certified sustainable forests that adhere to strict environmental and ethical standards.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm to help you create your dream home now and pay later.